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Todd S – Virginia

The Situation

Todd had been heating his 40 year old 2,400 sq. ft. home and poorly insulated 820 sq. ft. garage with a heat pump and forced air furnace in the spring. He switched over to an indoor wood stove in the fall which would heat his home during the winter.

Todd’s biggest frustration with this arrangement was trying to heat the basement with a wood stove that was located upstairs. He also didn’t like the mess of an indoor wood stove or the safety risks with children running around.

As his family grew and began sleeping in the basement they were cold all the time. Todd was tired of having a hot upstairs and a cold basement.

The Decision

Todd had been planning on putting in a wood boiler for years and had decided that a wood gasification furnace would be the best choice. The biggest factors for him were minimal room for wood storage and emissions from the chimney. He was concerned about offending a neighbor if smoke blew over the property line towards their home.   The fact that wood gasification furnaces burn much less wood than conventional design furnaces and emit up to 90% fewer emissions meant Todd would be able to keep peace with his neighbors and have room on his yard for other things.

Todd contacted Eldon Yoder, a Heatmasterss dealer with Outdoor Furnace Distributing to inquire about a furnace. Todd looked into other brands, but found that the other dealers were difficult to deal with. The Yoders have always been there to quickly help him whenever he had any questions.

The Installation

Eldon advised Todd that a G200 would be a great fit for his needs and they moved ahead with the installation. Todd installed the hot water heater connections, plumbing to the house, and electrical. The Yoders hooked up the furnace and finished the plumbing to the house. The Heatmasterss dealer proved to be reliable and easy to work with.

The Result

Todd found it very easy to operate the G200. Along with his dealer, he had spoken to a few people who had gasification units and did his own research to learn how to burn it properly. There was a small learning curve in terms of when and how much wood to put in the unit, but for the most part it was very easy for him to use.

Todd doesn’t miss bringing the wood inside. He also doesn’t miss the mess, ash and smoke associated with burning wood indoors. He really enjoys the even heat it provides to his whole house and the unlimited hot water. The 24 hour burn time he gets from the G200 keeps his schedule flexible, unlike his indoor wood stove which had to be loaded much more often.

Todd’s favorite feature on his G200 is the smoke bypass. In the mornings he is in uniform so he doesn’t want the smoke and ash on his clothes before heading to work.  The smoke bypass allows him to load his stove without smelling like smoke or getting dirty. On top of that, he is saving a large portion on his electric bill and even saves time not having to carry wood into the house.

Todd finds peace of mind with the stainless steel construction and the high quality of his furnace as he knows this unit will be keeping him and his family warm and comfortable for many years to come!

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Dan P – Manitoba

The Situation

In 2011, heating bills for their 2,200 sq. ft. home and 1,200 sq. ft. garage were getting out of control for Dan and his family. In trying to minimize their heating bill, they would keep the house around 18 Celsius (64 Fahrenheit) during the day. This was not only uncomfortable for their four young children, but it also created a lot condensation on the windows. The home and garage are heated with a combination of in-floor heat and forced air furnace.  During cold spells, the boiler system was not able to keep up and the garage was cold.  

The Decision

One cold winter month brought Dan and his wife an electric bill that was well over $600! They knew they had to change the way they heated their home. Dan had seen his father-in-law use wood for years with an older outdoor wood furnace and Dan had access to a lot of wood. That fall he started researching and spent some time looking around and learning about outdoor furnaces. Since they operate a grain farm that uses a wide range of equipment they are perhaps more familiar than most with the implications of buying or choosing a brand. Much like the equipment on their farm, the furnace must be reliable and affordable but even more importantly, the dealer must offer great service, stock parts and provide a great warranty. Heatmasterss was the clear winner and made the decision easy.

The Installation

Dan decided on an MF 5000e and found the installation process very easy.  Dan had his local plumber install it with parts and recommendations from his dealer.  He was very happy how easy it was to communicate with the dealer throughout the installation process.

The Result

Burning mostly oak with some maple and poplar mixed in, the house is kept at room temperature all winter long.  The family always has plenty of hot water and they can run their heat recovery ventilator more often to keep the air fresh and humidity at the right level without having to worry about their electric bill. 

Dan’s favorite feature on his furnace is the ash pan & rocker grate system. It makes everything about ash handling quick and easy. Other features that make operating the furnace simple are the easy to read water indicator, hinged back door and the light (which he uses all the time).

The most positive thing about using this product over the last five years has been how reliable it has proven to be. Twenty-four hours a day from October to May, it is always ready to supply trouble free heat. Dan can’t think of a day that it did not deliver as expected.

The Heatmasterss 5000e has changed things for the better for Dan and his family. They have eliminated about 30,000 kwh of electricity usage per year which is a savings of at least $2300.  On an average year they will burn 11-12 cords of wood.

Dan would definitely recommend this product to a friend. Not only because it has proven to him to be a great furnace, but he knows that Heatmasterss will stand behind their products and the service is second to none.

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Jon M – Virginia

The Situation

Jon Mills had been using a small indoor wood stove to heat his 4 year old ranch style house (1,500 sq. ft. plus full finished basement) but didn’t like the ash, dust and smoke inside.   Safety was also a concern because of the risk of a chimney fire and having to climb onto his roof to clean the chimney.

The Decision

Jon knew the Yoders of Outdoor Furnace Distributing, who are his local Heatmasterss dealer. While Jon was constructing his home, the Yoders had lent him a furnace to heat his basement. Jon was amazed how the outdoor furnace could keep the uninsulated basement so warm during times of below freezing temperatures and how the Yoders would go out of their way to help him. When Jon made up his mind that he wanted an outdoor wood furnace to heat his home, David and Eldon helped him pick the right furnace. He was confident in his decision to choose Heatmasterss because he had seen how much heat he could get out of the furnace and how his dealer would go the extra mile for his customers.

The Installation

Jon had his dealer install the furnace which was completed in about 4 hours. The Yoders professional installation and advice made it easy to understand how everything worked.

Running and maintaining the furnace was made easy using the guidance from the dealer and the easy to read instructions in the owner’s manual.

The Result

With four girls in the house, Jon’s family enjoys the unlimited supply of hot water the most. They also enjoy the comfortable, even heat throughout the house which they didn’t get from the wood stove.

A big benefit of having a furnace outside is not having to worry about bugs getting in the house, and with the wood stored beside the furnace, there are no snakes or rodents close to his home. Both of Jon’s feet are on the ground for any maintenance so it is safer and more convenient than climbing up on the roof to clean his old chimney.

Overall he loves the even heat, unlimited hot water, excellent service with no heating bill or mess in the house. That’s a lot of reasons to recommend a Heatmasterss furnace.

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Rick C – Missouri

The Situation

Rick had been heating his 55 year old 1,500 sq. ft. house and 4 year old 1,800 square foot shop with a fireplace insert and fuel oil backup. Rick and his family wanted to get away from the wood, smoke and ash inside the home and the risks of burning wood inside their home.

The Decision

Rick shopped around but was waiting for the right time to buy. Heatmasterss rose to the top of his list because he liked the look and the high quality build compared to the other brands he looked at. Rick’s first purchase was an MF-5000.

After a time Rick decided he wanted something more efficient that used smaller logs that were easier for him to handle. He was very happy with the quality of his MF-5000 so he stayed with Heatmasterss and chose a G200 model.

The installation

Rick worked with Heatmasterss dealer Ralf Cockrum of Heatmaster of Missouri to have his furnace installed and it went seamlessly. The new G200 fit on the same pad and the pipe connections fit the same way as his old furnace.

The Result

Rick found it easy to transition to the new G200 furnace. He continues to appreciate the way it keeps the mess and smell out of the house. Here are some other things he likes about his furnace:

  • How easy it is to load
  • The smokeless loading keeps him clean while he loads the furnace
  • He only needs to load the furnace twice a day which works perfectly for his schedule
  • He can set his thermostat to keep every room at an even temperature rather than having hot and cold spots in his home
  • The nice warm floor
  • Unlimited hot water for his family
  • He burns a lot less wood to supply the same amount of heat
  • The G200 creates far less ash than his old furnace
  • It is easy to clean and maintain

Rick says his biggest reason for using a Heatmasterss wood furnace is that the heat you get is far warmer and more comfortable than any other heat source (electric, gas or heating oil).

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Bryan J – Maine

The Situation

Bryan built a new 1,900 square foot house with a full basement in 2007. He had always burned wood but decided this time to go with heating oil. The house was almost twice as large as his previous one and oil prices were rising fast at the time so Bryan decided to install an indoor wood boiler to help control costs. The boiler made a lot of heat but was hard to control and that led to a lot of overheating and wasted wood. The boiler also required over 30 feet of stove pipe on the side of his brand new house.

The Decision

Bryan began to look at gasifying outdoor wood furnaces for a couple of reasons. One was to keep the mess outside of the house and the other factor that was important to Bryan was efficiency. Bryan found his local Heatmasterss dealer who determined that a G100 furnace would be the right fit.

The Installation

His dealer delivered the furnace and Bryan did most of the installation himself but had his dealer install the heat exchanger. He had a small learning curve the first winter and lost a draft fan but his dealer replaced it right away and all is now working well. Bryan says he was a high maintenance customer in the beginning but his dealer was always patient, professional and available.

The Result

Bryan loves his stove and finds it almost funny how small it is compared to his house as well as some of his neighbor’s furnaces. It’s simple to use and he loads it twice a day. The G100 heats to the proper temperature and shuts off to eliminate smoldering and wasted wood. Bryan loves how easy the furnace is to maintain and the lack of smoke from the unit. He keeps his house around 69˚ and only burns 4-4.5 cords per winter. He believes he can make the furnace even more efficient in time.

Bryan still uses a bit of heating oil but his consumption went from 600 gallons per year down to 100 and he’s trying to get it even lower.

Bryan is very happy with the Heatmasterss team and his experience with the company and will heartily recommend Heatmasterss to his friends.

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Spring S. – Maine

The Situation

Spring and her husband recently bought a 1,000 square foot home with a full basement to which they added an additional 800 square feet. The home used a heating oil based forced air furnace. They immediately began doing lots of renovations and looking for an outdoor wood boiler.

The Decision

Spring says that they had decided on an outdoor furnace before they purchased the house. Spring and her husband love heating with wood and with the ability to use radiant heat as well as unlimited hot water, it was an easy decision to go with an outdoor wood furnace. They decided on a radiant heating solution because they find forced air to be too dry. Spring had a forced air wood furnace in her basement previously and she didn’t like hauling the wood downstairs, the mess, or stoking it 4 or 5 times a day. They have a lot of wood available to them so it’s a free resource. Spring’s husband is a logger so they have all the tools to cut and split the wood. The family doesn’t want to be dependent on the oil companies and expect that they will save at least $800 per year on oil. The greatest concern for Spring and her husband was to have a furnace that was reliable and easy to use. They both called around, asked questions, reviewed online forums, reviewed articles on the web and narrowed it down to a Heatmasterss G Series outdoor furnace.

The Installation

The family decided to have their Heatmasterss dealer Richard Emmons of Mainly Custom Alternative Heating install their furnace for them. They felt Richard was very knowledgeable and had many years of experience in the industry. They didn’t have experience with an outdoor boiler but Richard and his crew were very helpful and ready to answer questions at all times.

The Result

Spring initially had trouble understanding when the furnace was running and that it didn’t need to be restarted like her old indoor furnace often did. Once she got used to the amazing efficiency she was hooked. They love the radiant heat because it’s much more even and comfortable and they don’t have the dry air issues that they had before. They have access to a lot of firewood on their land so they are happy to be using that instead of paying an oil company. Spring likes using a renewable source of energy as well. She says the efficiency is exponentially better than her old indoor wood furnace with very little ash to clean. She knows it’s more hands on but that was never something they considered as a negative. Spring says that for anyone looking for a heating system that’s efficient and easy to use she would recommend a Heatmasterss – and they definitely have to anyone who’s asked about it.

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