We back each furnace with our best-in-industry Lifetime Limited Warranty, which is twice as long as the leading mild steel competitor. We are confident that you will enjoy the natural warmth that our furnaces provide for many years.
There are a few reasons we can offer such a comprehensive and lasting warranty:
- The use of the best materials including 409 stainless steel
- An ISO 9001 Quality Management System that ensures our furnaces are carefully and thoughtfully created.
- A reliance on customers and dealers for constructive feedback to make sure we are always improving and innovating.
Compare our warranty to any of our competitors and you’ll see that the full extent of our warranty is the best in the industry.
- Coverage in the initial 5 years is 100%
- Year 6-7 is 50%
- Year 8-9 is 40%
- Year 10-15 is 30%
- Year 16-Life is 10%
- Grates and Firebox door have a warranty of 5 years at 100%.